Contact Us
Shipping policy
All items purchased will ship within 48 hours of receiving the order. Exception will be on company announced Holidays mentioned on our site.
Free Shipping
- Included on some items
- Standard Lead Times : 3-7 Business Days
International Shipping
- You must provide all required information for custom documents
- Contact Information (Example: Name, Phone, Email)
Shipping Lead Times
- Express: Orders must be placed before 2:00 PM PST. Orders will ship during business days. Monday-Friday. Saturday and Sundays - Closed.
- Standard Ground: 3-7 Business Days
- International Shipping: 4-8 business days
FAQ
- Order Cut off Time? Answer: 2:00 PM PST.
- Are you open on weekend? Answer: No
- Where is my order? Answer: Check for Carrier Delays
If you experience any carrier delay issues, please contact us via our contact form or by email at online@thinkcarus.com
Price Changes
The prices of the products will be as displayed on the Platform. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.